Essence of Jade

Appointment & Cancellation Policy To ensure the best experience for all clients, please review the following policies before booking: Deposits: A deposit is required and must be paid within 24 hours of booking to secure your appointment. Appointments without a deposit may be canceled. Cancellations: Cancellations made less than 24 hours before your appointment will incur a 25% cancellation fee. No-Shows & Late Cancellations: Clients who do not show up for their appointment or cancel within 24 hours of their scheduled appointment will be responsible for 100% of the service cost. Arrival Time: Please arrive 10 minutes early to allow time for check-in and consultation. Late Arrivals: If you arrive 10 minutes or more late, your appointment may need to be rescheduled. This will be treated as a late cancellation and will be subject to the applicable cancellation fee. Thank you for respecting these policies. They help ensure every client receives the time and attention they deserve. ✨LASH POlICY ( PLEASE READ)✨ 48-Hour Lash Adjustment Policy Your satisfaction is important to me! If you experience more than a few lash extensions falling out within the first 48 hours after your appointment, please reach out to me so I can assess the situation. ✨ Complimentary adjustment: If significant shedding occurs within the first 48 hours, a complimentary adjustment may be provided at no additional charge. Please note: • The complimentary adjustment is intended for early, excessive shedding only and is not a full lash fill. • Normal shedding of a few lashes is expected as your natural lashes go through their growth cycle. • Adjustments must be requested within 48 hours of your original appointment. • After the 48-hour window, regular fill pricing will apply. • Rescheduled appointments outside the 48-hour window will not qualify for a complimentary adjustment. • Proper lash aftercare is required for the complimentary adjustment to apply. Thank you for taking care of your lashes and following the recommended aftercare! 🤍